Privacy Policy

Last updated: January 2026

1. Introduction

J Scott & Co Solicitors ("we", "our", "us") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data when you use our website or engage our legal services.

We are registered with the Information Commissioner's Office (ICO) and comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal information:

• Identity Data: Name, title, date of birth
• Contact Data: Address, email address, telephone numbers
• Financial Data: Bank account details, payment information
• Transaction Data: Details of services we have provided to you
• Technical Data: IP address, browser type, device information
• Legal Matter Data: Information relating to your legal case or matter

3. How We Use Your Information

We use your personal data for the following purposes:

• To provide legal services and advice
• To communicate with you about your matter
• To comply with legal and regulatory obligations
• To manage our business operations
• To send you relevant updates and marketing (with your consent)
• To improve our website and services

4. Legal Basis for Processing

We process your personal data on the following legal bases:

• Contract: To perform our contract with you for legal services
• Legal Obligation: To comply with our regulatory and legal duties
• Legitimate Interests: For our business operations and service improvement
• Consent: For marketing communications (which you can withdraw at any time)

5. Data Sharing

We may share your personal data with third parties where necessary for your legal matter, including:

• Courts and tribunals
• Other solicitors and barristers
• Expert witnesses
• Government bodies and regulators (e.g., HMRC, Land Registry)
• Our professional indemnity insurers
• Service providers (IT support, cloud storage)

We will not sell your personal data to third parties.

6. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, and insurance requirements. For most legal matters, we retain files for a minimum of 6 years after the matter concludes, though some matters (such as wills and property) may be retained longer.

7. Your Rights

Under UK GDPR, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data (subject to legal obligations)
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Objection: Object to processing based on legitimate interests
• Withdraw Consent: Withdraw consent for marketing at any time

8. Cookies

Our website uses cookies to improve your browsing experience and analyse website traffic. You can manage your cookie preferences through your browser settings.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. This includes encryption, secure servers, and access controls.

10. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact us:

11. Complaints

If you are unhappy with how we have handled your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO):

https://ico.org.uk/make-a-complaint/

12. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.